The Motor home
The Motor home
I have been a member on a particular motor home Facebook group for a while now, and judging by recent posts it appears the summer 2018 motor homes are now complete and being shipped to customers, which given the recent change to good weather is awesome.
Many of these new owners are putting up photos of their new vans, as you would, and commenting on the dealer used and the location. This is where I start to fear for some of them……………
I know nothing of the dealers, and am sure all the dealers used are honest and reputable, but many people are buying from motor home dealers several hours drive, and hundreds of miles from their live. An as example, the first post I saw this morning was from a chap who bought his new motor home from a dealer in Hull. I thought nothing of it until I read the comment, “it was a long drive back to South Wales, and the van was a little noisy, but it was well worth it”.
This chap drove the breadth of the UK, and a little North as well, to buy a motor home. I don’t know his exact location in South Wales, but if I put “From: Hull (UK) To: South Wales (Newport – the top suggestion)” in AA Route Finder I get a distance of 234 miles and a duration of 3hrs 59mins! This may not seem like too much of a drive, and in the big scheme of things it isn’t but when you have to take the motor home to the dealers for those niggly problems that will happen, the distance will become an issue.
Many things go wrong with brand new motorhomes and, as much as you don’t want it to, it will happen to you. Several things went wrong with my motor home (parts missing on collection, habitation door problems, and a leaky skylight to name just a few) meaning a trip back to the dealers for remedial warranty work. Based on the motor home forum I am not alone with my motor home problems and all motor home owners have them.
If you have a 4 hour, 235 mile trip to the dealers every time something goes wrong, and then a 4 hour 235 mile trip back home you’ll find your new motor home will soon end up costing a lot of money, and you won’t recover this. Remedial work is obviously covered and not chargeable, but you don’t get reimbursed fuel costs, time off work, accommodation costs (if you’re van is going to take a few days), travel costs (taxi/train/bus home etc. if you have to leave your van) or anything else like that. A trip back to the dealer for a snagging item can end up costing a lot of time, effort, money and hassle. This is palatable for significant problems but smaller problems you can’t sort yourself that take the dealer ten minutes to sort out bite, and they bite hard. I’ll use my habitation door issues as an example of this.
. . . .
I bought my motor home from a dealer just over a hundred miles away, so it could have been far worse for me. I have found a local dealer just over 20 miles from where I live who is prepared to take on remedial work and keep my motor home running sweet, so I am fortunate in this respect. This is also an authorized dealer so I can keep the warranty valid. Had it not been for this local dealer I would have been stuffed.
When my other half and I were looking at motor homes the thought of having to keep taking the motor home back to the dealer for snagging and remedial work didn’t cross our minds. We were naïve and thought that if you buy a brand new vehicle everything would work exactly the way it should and it would provide a few years of trouble free use. Neither of us had ever purchased a brand new vehicle, so we didn’t have anything to compare it to. We just thought that a brand new van would give no problems, and would only need to go the dealers for the annual service.
When we were looking at buying a motor home we were also going to travel to a dealer on the 222 miles and 4hrs to buy one of their “Magnum” dealer specials because it was £2,000 less than a similar spec van from the dealer we ended up buying. I am so glad we didn’t let our wallet rule our head, and that we actually spent the extra. The final decision why we bought from the dealer we did never actually came down to money, it came down to the fact I fell in love with the black cab. Thank goodness I did.
If you are buying a motor home my advice is to buy local if you can. You will have problems and issues and buying local will make getting things sorted out quicker, easier, cheaper and less stressful. If you have your heart on a dealer special located miles away I would recommend looking around your local area for an authorized dealer and ask if they will be able to sort out any snagging and issues that may arise. Most authorized dealers will do this, even though you didn’t buy one of their motor homes because they will still be getting money from you. Once you get an authorized local dealer on board you can then go to whatever part of the country and buy the dealer special, and then get any problems sorted out locally.
Other articles that may be of interest:
Below are other motor home related articles that may be of interest:-
About the author
A total motor home newbie with a six year camping background in a folding camper. A keen blogger sharing my experience of researching, choosing, buying and owning a motor home. and every thing that goes with it.