One activity I really wanted to do during my stay at Wavecrest was to go on a rib boat ride. My preference would have been to go on a whale, dolphin and marine watching trip, but at the end of the day I really didn’t care – as long as I got a ride out on a rib boat, which is something I have never done before.
One of the reasons I choseWavecrest campsite to stay was because they run and organize rib boat trips from the site. When we decided on buying a motor home we also made the decision that once it was on site and set up it didn’t leave the site until we were ready to move off the site for good. Therefore, if we couldn’t walk, cycle or get public transport to a certain place we didn’t go – simples. Consequently, the fact Wavecrest offered boat trips from the site was very appealing, hence why I wanted to stay there. Had it not been for the boat trips I would have stayed on an alternative site on a peninsula off the Ring of Kerry that took my fancy.
On arrival at Wavecrest we found a pitch, set up and immediately went to reception to book a rib boat trip, wallet in hand ready to pay. I explained I wanted to do the whale and dolphin trip if possible, however I would do any boat trip going during our 4 night 3 day trip. Even if there was a boat trip going that afternoon or evening (we went to book the trip at 2.30pm) I would take any available seat. The person on reception was very helpful and called Des O’Shea (owner of Skellig Boat Tours) to book us on a trip. We spoke to Des, told him we were prepared to take any seats than needed filling and said we could do anything up until the end of Tuesday as we had to leave on Wednesday. Mr O’Shea informed us he had some ringing around to do, but would call us the following day.
After hanging around all morning, waiting for a call so we could organize our day Mr O’Shea called at just gone eleven with some excuse. To be honest, I didn’t really need to hear it and all he needed to do was tell me there wasn’t any spaces for that particular day. Mr O’Shea said he would call the following day, i.e. the Monday and give us an update.
Monday came and we hung around waiting for Mr O’Shea to call. Since he called by eleven on the Sunday I naturally thought he would call before then so we put a halt to all of our plans (just in case there was a trip on the day) and waited. Eleven o’clock came and went. Twelve o’clock came and went and we still hadn’t heard anything from Mr O’Shea. By this time the wife was itching to get out and do something so we found alternative entertainment. I was hoping to hear from Mr O’Shea at some point during the day, but he didn’t call.
Just before reception closed for the day I went to reception to see if there were any other rib boat trips in the area so I could get a ride out. The lady who was very helpful on the Saturday afternoon suddenly turned funny and became very unhelpful and basically told me to look through the leaflets and sort it out myself. I had absolutely no problem with this – she could have been a bit more pleasant in telling me though.
I appreciate Wavecrest Campsite and Mr O’Shea of Skellig Boat Tours are affiliated and I appreciate they work together to generate income. The issue I had, as both Mr O’Shea and the lady at reception was well aware was that we were leaving on Wednesday. We made no secret about that, we went to book a rib boat trip as soon as we could, we offered to take any (and that was ANY) boat trip going, and we hung around waiting, and putting our holiday on hold, for a phone call from Mr O’Shea that never came.
A courtesy call out of politeness would have been quite good. Or, if there were no trips how about a little honesty? If Wavecrest campsite/Mr O’Shea can’t do a boat trip they should be honest and say so, then no-one’s time is wasted and the person wanting the trip, i.e. me, could have plenty of time to go and sort out an alternative.
To put it bluntly I was, and still am, disgusted by the lack of honesty and communication, and then when I went to ask about an alternative the way I was treated. If Wavecrest Campsite/Mr O’Shea aren’t offering rib boat trips because it is low season and difficult to get numbers why not put a board up? Why not simply tell those trying to book boat trips that they are not available instead of leading them up the garden path, getting their hopes up and then doing nothing? I don’t get it.
I did manage to find other rib boat trips, departing fairly close by however everyone I spoke to said there weren’t any boat trips available for the Tuesday. No one I spoke to gave me a reason, they just said there wasn’t anything running and this was fine by me as I knew I had to draw a line under it and continue with the rest of my holiday. Mr O’Shea could learn something from these people, i.e. be honest, be straight and stop messing tourists around!
If you’re looking for a rib boat trip and decide to contact Skellig Boat Tours please be aware there is a real chance you could be wasting your time, and not to mention your holiday, so go steady. If you do get promised a phone call, don’t hold your breath, and don’t cancel everything and wait in for it as you could be massively disappointed like I am.
About the author
A total motor home newbie with a six year camping background in a folding camper. A keen blogger sharing my experience of researching, choosing, buying and owning a motor home. and every thing that goes with it.
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